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General Information

Who Are We?

We are PatchedMedia
Firebeacon Farm
Firebeacon Lane
Marshchapel
Louth
Lincolnshire
LN11 7BE

Tel: 01904 380 081
Fax: 01472 388 572
EMail us at: sales@patchedmedia.co.uk

Delivery Information

FREE 24 HOUR DELIVERY WITH EVERY ORDER!

Items ordered before 1:00pm, Monday-Thursday will be dispatched immediately for delivery within 24 hours.

Orders placed after 1:00pm will be dispatched the following working day, again, for delivery within 24 hours.

Orders outside of UK Mainland (Ireland, Channel Isles, Scottish Highlands, Isle of Man etc) will incur a shipping surcharge of £15.00 and may take longer to arrive then our usual 24 hours.

We aim to deliver all items within 24 hours! Unfortunately, Stock can sometimes create a delay. If Next Day Delivery is REQUIRED, please call us to confirm the item you are ordering is in stock!

Orders are delivered between 9am untill 5pm, Monday - Friday. Saturday deliveries can be made for an additional charge of £15.00.

Please note that ALL items require a signature. We cannot leave your item in your "Garden Shed", or behind your "Recycling Bins"! Please ensure someone is available to sign for your item. If you wish to have your item delivered to a neighbour or your work address, please specify their address during the checkout process.

If the courier fails to be able to get a signature they will leave a calling card with a telephone number for your local depot. They will attempt to deliver a second day, however if they are still unable to obtain a signature, you will be required to rearrange delivery directly with them at a suitable time to yourself. Any fees incurred by Patched Media Ltd will be charged to you as the customer.

If the courier is not contacted by yourself; the item will be sent back to our warehouse. If this happens, due to delivery costs incured by Patched Media Ltd, you will automatically receive a £15.00 + VAT charge on your account. Re-Delivery can then be made, however; Regretably, a further charge of £4.95 will occur.

If you have any futher questions regarding delivery; or you would like to trace the current status of a delivery, please call us on 01904 380081.

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Trade Accounts

Schools
Companies
Charities
Councils

Call us today on 01904 380 081 to setup a trade account. Benefits include 30 day terms and bulk discount options!